Terms and Conditions
Last updated: February 2026
These terms and conditions govern your use of the Colin Graham Residential website (colingrahamresidential.com). By accessing and using this website, you accept these terms in full. If you do not agree with any part of these terms, please do not use the website.
About Us
This website is operated by Colin Graham Residential, an estate agency based at 319 Antrim Road, Newtownabbey, Co. Antrim, BT36 5DY.
Website Use
This website is provided for general information about our estate agency services and the properties we market. You may use the website for personal, non-commercial purposes only.
You must not:
- Use the website in any way that causes, or may cause, damage to the website or impairs its availability
- Use the website in any way that is unlawful, fraudulent or harmful
- Use the website to copy, store, host, transmit or distribute any content that contains malicious software
- Use automated tools to scrape, extract or collect data from the website without our written permission
Property Listings
All property descriptions, dimensions, photographs and other particulars on this website are produced in good faith and are believed to be accurate at the time of publication. However, they are provided for guidance only and do not form part of any offer or contract.
Measurements and floor areas are approximate. Photographs may show only certain parts of the property and may have been taken with a wide-angle lens. The mention of any appliances, fixtures or fittings does not imply that they are in working order or included in the sale or rental.
Prospective buyers and tenants should not rely on these particulars as statements of fact. You should satisfy yourself by inspection or otherwise as to the accuracy of any information provided. Nothing on this website constitutes a warranty or representation by Colin Graham Residential regarding the condition, suitability or value of any property.
No Contractual Relationship
Viewing property listings on this website does not create any contractual relationship between you and Colin Graham Residential. No information on this website constitutes an offer to sell, let or purchase a property. Any property transaction will be subject to separate written terms agreed between the relevant parties.
Financial Services
References to financial services on this website relate to CGR Financial, which provides independent mortgage and protection advice. CGR Financial is authorised and regulated by the Financial Conduct Authority. Any financial advice is subject to its own separate terms and conditions. Your home may be repossessed if you do not keep up repayments on your mortgage.
Intellectual Property
All content on this website, including text, photographs, graphics, logos and page layouts, is the property of Colin Graham Residential or its licensors and is protected by copyright and other intellectual property laws.
You may view, download and print content from this website for your own personal use. You may not reproduce, distribute, modify or republish any content from this website for commercial purposes without our prior written consent.
Property photographs remain the copyright of Colin Graham Residential and must not be used, reproduced or distributed without permission.
Third-Party Links
This website may contain links to third-party websites, including Rightmove, PropertyPal and CGR Financial. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Limitation of Liability
The information on this website is provided "as is" without any warranties, express or implied. To the fullest extent permitted by law, Colin Graham Residential excludes all liability for any loss or damage arising from your use of this website, including (but not limited to):
- Loss arising from reliance on property particulars, descriptions or measurements
- Loss caused by any inaccuracy, omission or error in the content
- Loss arising from the unavailability of the website or any technical fault
- Any indirect, consequential or special loss or damage
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.
Indemnity
You agree to indemnify and hold Colin Graham Residential harmless against any losses, damages, costs and expenses (including legal fees) arising from your breach of these terms or your misuse of the website.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
Changes to These Terms
We may revise these terms at any time by updating this page. You should check this page periodically to ensure you are aware of any changes, as they are binding on you.
Online Payments
Where online payment facilities are offered, we will take all reasonable steps to protect your financial information. Card numbers are encrypted during transmission and are used only for payment processing. We do not retain card details for marketing purposes.
Upon submitting your card details and confirming payment, there may be a brief processing delay while the transaction is validated. Successful payments will be confirmed on screen and by email where a valid email address has been provided. Payments may take up to 24 hours to appear in your account.
Refund Policy
If you make an application online for a service which you subsequently cancel or withdraw, the application fee may not be refunded. To discuss any refund request, please contact us on 028 90 832 832. Approved refunds will be processed back to the original payment method.
Governing Law
These terms are governed by and construed in accordance with the laws of Northern Ireland. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.